Shipping Policy

Custom Box Makers prioritizes delivering custom packaging solutions with precision and timeliness. Below is a detailed overview of our production and shipping policies to ensure transparency and exceptional service.

Standard Production and Shipping Time

  • Production Timeline: Orders are typically produced within 8 to 10 business days, depending on the complexity of the design and order specifications.  
  • Shipping Timeline: Delivery generally takes an additional 2 to 3 business days, ensuring your products arrive promptly.  

Expedited Orders

  • Expedited Production and Delivery: Expedited orders are processed and delivered within 5 to 7 business days for time-sensitive projects.  
  • Variable Timelines: Some expedited orders may be completed even sooner, depending on project intricacies. However, rare instances of slight delays can occur due to unforeseen circumstances.  

Reliable Shipping Services

  • Trusted Carriers: We partner with reputable courier services, including FedEx, UPS, and DHL, to provide secure and efficient delivery.  
  • Destination-Based Variations: Shipping times may vary based on geographic location, local service availability, and other external factors.  
  • Delivery Time Considerations: Delays may arise due to weather conditions, customs clearance, or other unpredicted situations.  

Real-Time Tracking Information

Once your order is shipped, you will receive real-time tracking information via email to monitor your package in real-time, including its location and estimated arrival date.  

Dedicated Customer Support 

If you have specific deadlines or encounter any shipping concerns, our customer support team is here to discuss options for expedited delivery or address any questions.