Stacey Williams-Ng is an artist, author, and independent publisher known for creating beautifully illustrated oracle and tarot decks. Her products combine detailed artwork, storytelling, and thoughtful presentation, making premium packaging an important part of the customer experience.
For products like these, the box is more than a container. It protects the deck, reflects the quality of the artwork, and creates a memorable unboxing experience.
Stacey came to Custom Box Makers after a previous packaging supplier failed to deliver the quality and service she expected.
She needed custom drawer-style rigid boxes manufactured according to her exact specifications. After dealing with a disappointing production experience, she was looking for a packaging partner that could provide:
The challenge was not only to manufacture the boxes correctly, but also to rebuild Stacey’s confidence in the custom packaging process.
John and the Custom Box Makers team worked with Stacey to produce custom drawer-style rigid boxes tailored to her requirements.
Drawer-style rigid boxes were an ideal choice for the project because they offer a durable structure, an elegant appearance, and a smooth opening experience. The format also provides the premium presentation expected for collectible oracle and tarot decks.
Throughout production, the team focused on meeting Stacey’s specifications and delivering the level of quality that had been missing from her previous order.
Special care was also taken when preparing the finished boxes for shipment. Each drawer box was individually protected with a plastic sleeve and carefully placed in bubble wrap before transportation.
This extra level of protection helped prevent scratches, scuffs, and handling damage while the boxes were in transit.
The completed drawer-style rigid boxes met Stacey’s expectations for quality and construction.
She was particularly impressed by the finished product and the care taken when preparing the boxes for shipment.
“I worked with John at Custom Box Makers, and they manufactured beautiful drawer-style rigid boxes exactly to my specifications. I was very impressed with the quality of the product, especially given that John was rescuing us from a botched job done by another company.”
The shipment preparation also stood out compared with her previous experience.
“While the previous company just stuffed all the boxes in crates, Custom Box Makers actually took the time to plastic-sleeve all of our drawer-boxes, and nestle them in bubble wrap for safe transport. Nice touch for a company that offers free shipping!”
By paying attention to both the product and the shipping process, Custom Box Makers helped turn a frustrating packaging setback into a successful premium packaging project.
Stacey rated her experience four out of five.
Although she was pleased with the quality of the boxes, the communication, and the shipment preparation, she noted that she occasionally needed to follow up for updates.
“The only reason I give 4 out of 5 is I did have to chase them a little. But in the end, it was worth the wait.”
This feedback reflects an important reality of custom packaging: exceptional production quality must be supported by consistent and proactive communication.
Stacey’s review highlights both the strength of the finished product and the importance of keeping customers informed throughout every stage of a custom packaging project.
When a previous packaging order falls short, the right manufacturing partner can help recover the project without compromising the final presentation.
For Stacey Williams-Ng, Custom Box Makers delivered:
The project demonstrates how attention to detail, careful manufacturing, and secure shipment preparation can transform a packaging setback into a premium final product.
Custom Box Makers produces custom rigid boxes designed around your product, artwork, branding, and presentation needs.
Whether you are launching a card deck, publishing a collectible product, or recovering from a disappointing packaging order, our team can help create custom packaging boxes that protect your product and present it professionally.
Request a custom quote for your drawer-style rigid boxes today.
“I worked with John at Custom Box Makers and they manufactured beautiful drawer-style rigid boxes exactly to my specifications. I was very impressed with the quality of the product, especially given that John was rescuing us from a botched job done by another company. Not only did they meet expectations on quality and communication, they also packaged the boxes quite expertly for shipment. While the previous company just stuffed all the boxes in crates, Custom Box Makers actually took the time to plastic-sleeve all of our drawer-boxes, and nestle them in bubble wrap for safe transport. Nice touch for a company that offers free shipping! The only reason I give 4 out of 5 is, I did have to chase them a little. But in the end, it was worth the wait.”